Social Interaction based on Online Media in the use of Transportation

  • Donal Adrian Prodi Ilmu Komunikasi, FISIP, Universitas Tadulako, Indonesia
  • Chontina Siahaan Program Studi Ilmu Komunikasi, FISIPOL, Universitas Kristen Indonesia, Indonesia
Keywords: social interaction, media, online transportation


Online transportation is part of the development of technology that is needed by anyone in carrying out daily activities. This study aims to find out online media-based social interactions in the use of transportation. This research uses qualitative method with observation data collection and in-depth interview. The results showed that the interaction of city people based on online media in using transportation, among others (1) every community is required to be able to use online media, (2) communication conducted in online media discussing about pickup address and destination address, (3) People as consumers can know the amount of payment from the distance traveled through online applications and maps, and (4) the public will give assessment points after receiving transport services online.

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How to Cite
Adrian, D. and Siahaan, C. (2021) “Social Interaction based on Online Media in the use of Transportation”, Asian Social Work Journal, 6(3), pp. 13 - 19. doi: